Accounting and reports
Income and expenses, bank feeds, reconciliation, reports and QuickBooks.
Getting into Accounting
Overview: figures and the transaction list
- What do Income, Expenses and Net income on the Overview mean?
- How do I change the period on the Overview?
- How do I filter the transaction list?
- How do I page through transactions?
- How do I refresh the Overview or sync my bank feed?
- What does "N bank transactions need categorizing" mean?
- What does a row reading "2 entries" mean, and how do I resolve it?
- How do I void a transaction from the Overview?
Recording income and expenses
- How does the Add transaction form work?
- How do I fill a transaction from a receipt or bill?
- How do I record income?
- How do I record income I collected for an owner?
- How do I record an expense?
- How do I charge an expense to the property owner?
- How do I split an expense or bill with the owner?
- How do I add a management fee to an owner-billed expense or bill?
Journal entries
Transfers between your bank accounts
Bills (accounts payable)
Invoices (accounts receivable)
- What's on the Invoices tab?
- How do I create an invoice?
- How do I let a customer pay an invoice online?
- How do I invoice on an owner's behalf?
- How do I invoice the property owner with a management fee?
- How do I send or resend an invoice?
- How do I record an offline payment on an invoice?
- How do I see an invoice's details and payments?
Bank accounts and the bank feed
- What bank account types and scopes does Kera use?
- How do I add a bank account manually?
- How do I connect my bank with Plaid?
- How do I change a bank account's classification or scope?
- How do I change or remove a bank account's opening balance?
- Can I disconnect a bank account?
- How do I import a bank statement from a CSV file?
- How do I code and post a bank transaction?
Reconciliation, period close and trust
General ledger and chart of accounts
Reports
Exports and the audit log
Multi-entity consolidation
QuickBooks mode
Accounting settings
- How do I open the Accounting settings?
- What does "Count rent payments as income" do?
- What does "Block disbursements below reserve minimum" do?
- How do I set up GST/HST on my fees?
- What is the trust discrepancy alert threshold?
- How do I set up owner statement settings?
- How do I set default management fees?
- Why don't I see late fee settings?
What Kera doesn't do here
Things people ask about that Kera doesn't support, with a workaround where there is one.
Profit and loss for a Landlord (solo) account
Profit and loss, Property profitability, Fee revenue by type and Trust liability by owner are for Organization accounts only. Workaround: run Cash flow statement, T776 rental income or Schedule E rental income.
Edit an income or expense after saving it
Kera doesn't reopen saved income or expense entries. Workaround: void it with a reason and record it again.
Edit a posted journal entry
Posted entries can only be voided. Workaround: void and post a corrected entry.
Delete transactions, bills or invoices
Kera never deletes accounting records. Workaround: void them; they stay visible under the Voided status.
Disconnect or remove a bank account
Kera doesn't disconnect bank accounts. Workaround: contact Kera support.
Reclassify a bank account that has activity
Kera doesn't change the type of an account with an opening entry or bank activity. Workaround: contact Kera support.
Pay vendors or move money between banks
Recording a bill payment or transfer only updates the books. Workaround: pay or transfer in your bank, then record it.
Approve a bill twice by the same person
The second approval must come from a different user.
Two-person bill approval for landlords
The bill approval threshold is an organization setting.
Edit or delete recurring bill or invoice templates
Kera only pauses and resumes them. Workaround: pause and create a new template.
See or stop recurring income and expense templates
Kera has no list for them. Workaround: contact Kera support.
Send recurring invoices automatically
Kera creates them as drafts. Workaround: send each draft from the Invoices tab.
Invoice a tenant from the Invoice form
The Invoice form bills a customer or the property owner. Workaround: charge tenants through the lease's rent schedule (chapter 10), or split a cost to a tenant on an expense or bill.
Edit a business invoice's customer or email after it's created
Workaround: void it and create a new one.
Partial refunds of online invoice payments
Kera refunds the full payment only. Workaround: contact Kera support before refunding part of a payment in Stripe.
Reverse an invoice write-off
Workaround: contact Kera support.
Pay out or apply a tenant refund owed on a written-off cost share
Kera flags it but doesn't settle it. Workaround: refund the tenant outside Kera and contact Kera support.
Claim GST/HST on bank-feed expenses
Bank rows carry no tax. Workaround: record taxable expenses with Add transaction and match the bank row to them.
Chart of accounts, audit log, multi-entity reports, statement branding or QuickBooks mode for landlords
These screens are organization-only.
Delete or rename GL accounts
Workaround: deactivate the account and add a new one.
Inter-company eliminations in consolidated reports
Kera adds entities together; it doesn't eliminate transactions between them.
Budgets and a Budget vs. actual report
Kera doesn't offer budgets.
File taxes or issue T4A / 1099 slips
Kera prepares summaries only. Workaround: give them to your accountant or filing software.
Write to QuickBooks or import QuickBooks into Kera
QuickBooks mode is a read-only view. Workaround: use Import from another platform (chapter 02) to bring past data in.
Use QuickBooks and Kera accounting at the same time
Choosing QuickBooks replaces the Accounting page with the QuickBooks view.
Nightly trust discrepancy alerts
Kera doesn't deliver this alert to anyone. Workaround: generate the Trust Reconciliation Worksheet regularly.
Automatic "verify books" integrity check
Kera has no button to run one. Workaround: run a Trial balance and Balance sheet.
Late fees for Canadian landlords
Kera doesn't charge late fees in Canada.
Keep a half-finished transaction form
Closing the form discards your answers.
A trial balance CSV
Workaround: use Export all accounting (ZIP), which includes a trial balance snapshot.
Certify trust compliance
The worksheet and safeguards are best-practice tools, not a legal determination under TRESA. Workaround: have your broker of record or accountant review.