Properties, owners and vendors
Add and edit properties and units, owners and the vendors you work with.
Concepts
Properties list
Adding a property
- How do I add a single-unit property?
- How do I add a multi-unit building and its units?
- How do I add part of a home (a basement, a room)?
- How do I set the owners and fee while adding a property?
- Why does the button say "Choose a Plan" instead of "Add Property"?
- Can Kera import my properties from a spreadsheet or another system?
Property detail
- How do I open a property and find my way around it?
- How do I add or edit notes on a property?
- Where do I record a property's value, mortgage and costs?
- How do I edit a property?
- How do I turn a single-unit property into a multi-unit building?
- How do I take applications for a single-unit property?
- How do I assign a teammate to a property?
- What can I start from a property's Actions card?
Show 10 more
- How do I link an owner to a property?
- How do I remove an owner from a property?
- How do I set a property's preferred vendors?
- How do I add a document to a property?
- What is in a property's Documents tab?
- How do I add or change a property's contract details?
- What does the Lease tab on a single-unit property show?
- How do I upload a signed lease PDF from the property page?
- How do I manage tenants from the property page?
- How do I tag a property?
Archiving and deleting a property
Units
Owners
Vendors
What Kera doesn't do here
Things people ask about that Kera doesn't support, with a workaround where there is one.
Change a property's kind freely
Kera only turns a single-unit property into a multi-unit building. It doesn't turn a building back into a single unit or change a part-of-a-home property. Workaround: create a new property and archive the old one.
More than one photo per property, or photos on units
Kera keeps one photo per property and none on units.
Change an owner's email
Kera doesn't let you edit an owner's email after creation, or add one to an owner created without it. Workaround: add the owner again with the right email and re-link properties; contact Kera support if they have financial history.
Automatic owner payouts
Kera doesn't send owner payouts on a schedule. Every payout is started by a manager in Accounting.
EFT bank transfers to owners or vendors
Kera pays owners through Stripe direct deposit only. It doesn't send EFT transfers, and it doesn't pay vendors directly. Workaround: record vendor payments you make outside Kera in Accounting.
Change the contract payee after a contract exists
Kera doesn't let you change who receives a property's payout from the Contract Details dialog. Contact Kera support.
Owners for a Landlord account
Owners, owner contracts and the owner portal are organization features. A Landlord account has no Owners menu.
Syndicate listings
Kera doesn't post properties to rental listing sites. Workaround: copy the application link into your own listings.
Bring back a deleted property, unit, owner or vendor
Kera can't restore a deleted record from the app. Archive instead when you might need it again.
Delete a building's last unit
Kera requires a building to keep at least one unit. Workaround: rename that unit, or archive or delete the whole property.
Archive or delete a property or unit with a live lease
Kera requires you to end or cancel the lease first.
Delete a property, unit, owner or vendor that has accounting history
Kera blocks delete when ledger entries, invoices, bills, deposits, statements or disbursements reference it. Archive it instead.
Unit-level tags, owners or contracts
Tags, owners and the owner contract belong to the property or building, not individual units.
Natural number sorting
Kera sorts names as text, so "Unit 10" comes before "Unit 2".
Bulk edit properties or units
Kera edits one property or unit at a time. Bulk unit creation is only available through Add a range when creating or converting a building.
Valuation figures in accounting
Kera keeps a property's value, mortgage, taxes and insurance for reference only. They don't post to Accounting. Workaround: record actual costs as expenses in Accounting.
Vendor portal or vendor logins
Vendors don't get a Kera account. Kera stores their details for your use.