Help for property management teams
You told us you're on a property management team. Not you?
Step 2 of 2
What are you trying to do?
Getting startedSign up, sign in, set up your account and find your way around.
- What account types does Kera have?
- Should I sign up as a Landlord or a Property Manager (Organization)?
Properties, owners and vendorsAdd and edit properties and units, owners and the vendors you work with.
- What kinds of property can I add to Kera?
- What is the difference between a single-unit property and a multi-unit building?
Applications, screening and tenantsTake applications online, screen applicants and manage your tenants.See all
LeasesCreate, sign, edit, renew and archive leases, and handle deposits.
- What do the lease statuses mean?
- What is the difference between a record-only lease and an invited lease?
Notices, rent increases and ending a leaseServe notices, raise the rent and end a tenancy, with the rules for your province.See all
Rent, payments and payoutsCollect rent online, record payments made another way, and get paid out to your bank.
- How does Kera collect rent, and where does the money go?
- What fees does Kera charge on online payments?
Maintenance, tasks and inspectionsHandle repairs, keep track of to-dos, and run move-in and move-out inspections.
- What is a maintenance request, and how does it relate to a work order?
- How do I find and filter maintenance requests?
Accounting and reportsIncome and expenses, bank feeds, reconciliation, reports and QuickBooks.See all
Most asked by property managers
Still need help?
Chat with our team from any page in the Help Centre, or email us. We usually reply within 24 hours on business days.
Looking for something else? Help for landlords, tenants, property owners or applicants.