Notices, rent increases and ending a lease
Serve notices, raise the rent and end a tenancy, with the rules for your province.
Concepts
Serving a notice
- How do I email a notice to tenants through Kera?
- How do I record that I served a notice myself?
- How do I keep a notice ready and serve it later?
- How do I confirm my tenants accept notices by email from the Serve step?
- Why can't I email this notice through Kera?
- How do I sign a notice from the lease's Notices list?
Rent increases
- How do I start a rent increase?
- What do the warnings under "Before you continue" mean?
- Why is my rent increase blocked?
- What are the rent increase rules Kera applies in each province?
- How do I have Kera fill in Form N1 or N2 (Ontario)?
- How do I have Kera fill in the Newfoundland and Labrador rent increase form (RT-2018-00050)?
- How do I have Kera fill in PEI Form 8?
- How do I upload my own signed rent increase notice?
Ending a lease (landlord and organization)
- How do I start ending a lease?
- What's the difference between "Kera writes it" and "I already have the notice"?
- How do I give an N4 for non-payment of rent (Ontario)?
- How do I give an N5 for damage, interference or overcrowding (Ontario)?
- How do I give an N6 for an illegal act (Ontario)?
- How do I give an N7 for serious problems (Ontario)?
- How do I give an N8 (persistent late rent and other end-of-term reasons, Ontario)?
- How do I give an N12 because I, my family or a purchaser need the unit (Ontario)?
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- How do I give an N13 for demolition, renovation or conversion (Ontario)?
- How do I upload a termination notice I already prepared?
- What is a pre-termination notice, and how do I give one?
- How do I end a tenancy in British Columbia?
- How do I end a tenancy in Alberta?
- How do I end a tenancy in Manitoba?
- How do I end a tenancy in Saskatchewan?
- How do I end a tenancy in New Brunswick?
- How do I end a tenancy in Nova Scotia?
- How do I end a tenancy in Prince Edward Island?
- How do I end a tenancy in Newfoundland and Labrador?
- How do I end a tenancy in Yukon, the Northwest Territories or Nunavut?
- How do I record an ending in Quebec?
- How do I force-terminate a lease?
- How do I withdraw a termination notice?
- What happens when the termination date arrives?
Ending by agreement
- How do I prepare an agreement to end the tenancy (N11, RTB-8 or Kera's agreement)?
- How do I remind a tenant to sign the agreement?
- How do I record an agreement signed on paper?
- How do I void an agreement that's waiting for signatures?
- How do I record a signed agreement in Quebec?
- How do I respond when a tenant asks to end by agreement?
The lease's Notices section
- Where do I see every notice on a lease?
- How do I void a notice that hasn't been served?
- How do I track an LTB filing after an Ontario notice?
- What do I do when a tenant gives notice to end?
- How do I cancel a tenant's notice because we agreed they stay?
- How do I record that I disputed a tenant's notice (Yukon)?
Reminders and automatic tasks
What Kera doesn't do here
Things people ask about that Kera doesn't support, with a workaround where there is one.
Fill rent increase forms outside Ontario, Newfoundland and Labrador and PEI
Kera doesn't fill RTB-7, Manitoba Form 1A, the Yukon approved form or any other province's rent increase notice. Workaround: complete and sign the official form outside Kera, then use Upload a notice you already have; Kera still tracks it and changes the rent.
Rent increases in Quebec
Kera doesn't support Quebec rent adjustments (TAL form 806A). Workaround: handle it outside Kera and edit the lease rent when it takes effect.
Any Quebec notice or agreement
Kera doesn't prepare Quebec notices or agreements, and Quebec tenants can't give notice or ask to end by agreement in Kera. Workaround: record the notice, TAL decision or signed agreement on the lease.
Prepare Saskatchewan, Yukon, NWT or Nunavut termination notices
Kera doesn't fill these. Workaround: create them in the ORT portal (Saskatchewan) or from the territory's forms, then upload to record service.
Prepare certain forms Kera links to
Kera doesn't fill BC RTB-32L, RTB-32P, RTB-29C or RTB-32Q, Manitoba Forms 11A, 11B and 11C, New Brunswick's Final Notice to Vacate, Nova Scotia Form DR2, PEI Form 4(B) or NL group termination notices. Workaround: prepare them yourself and upload.
Nova Scotia Form DR5 renovation agreement
Kera doesn't prepare it; the card can't be chosen. Workaround: use the province's Form DR5.
Ontario N10 (agreement to an above-guideline increase)
Kera doesn't prepare an N10. Workaround: prepare it outside Kera.
File or prepare tribunal applications (L1, L2, L3, RTB, Director, Rental Officer)
Kera doesn't generate or e-file tribunal applications or disputes. Workaround: use the tribunal's portal; for Ontario, use the Notices row link and I filed it to track it.
Email notices in Manitoba, Northwest Territories or Nunavut, or from Kera in Nova Scotia
Kera doesn't offer email service there. Workaround: serve by the province's allowed methods and record it; in Nova Scotia email it from your own address and record Email (I sent it myself).
Email some tenants and serve others another way in one step
Kera's email service is all-or-nothing across the lease's tenants. Workaround: serve every tenant yourself and record it.
Override a tenant's own "email notices off" choice
Kera doesn't let a landlord turn a tenant's consent back on. Workaround: ask the tenant to switch Enable online notice on, or serve them another way.
Mail or courier notices for you
Kera doesn't print or post notices. Workaround: download the notice, deliver it, then record service.
Notify a tenant when you withdraw a served termination notice
Kera doesn't email the tenant about a withdrawn termination notice. Workaround: tell the tenant yourself.
End the tenancy at law with force-terminate
Force-terminate only stops billing and marks the lease terminated in Kera. Workaround: follow your province's notice or tribunal process as well.
Undo a force-termination or a termination that took effect
Kera has no reinstate action. Contact Kera support (support@getkera.com).
Edit, delete or void a served rent increase
Kera doesn't allow it once served. Workaround: start a new increase if the law allows; contact Kera support for a mistaken service record.
A separate notices workspace
Kera has no standalone Forms and Notices page; notices live on each lease (End lease, Increase rent and the Notices section).
Suggest a Yukon rent increase amount
Kera doesn't have the Whitehorse CPI index configured. Workaround: work out the allowed amount yourself and upload the approved form.
Track Saskatchewan association membership for the 6-month rent increase notice
Kera always uses 12 months' notice in Saskatchewan.
Give legal advice
Kera doesn't tell you which notice is right for your situation or whether a notice is valid. Workaround: check with a paralegal, lawyer or your provincial tenancy office.