Help Centre

How do I record an agreement signed on paper?

ForLandlordsProperty managers

Who can do this

Landlord, Organization admin, Organization members with Terminate Leases and Prepare Notices.

Where to find it

The agreement composer's Record the signed copy step, or Notices → <agreement row> → Upload signed copy.

Steps

  1. Prepare the agreement on paper (or, on Tenants sign, use A tenant can't sign online? → Upload a paper copy instead).
  2. Open the agreement file, print it, and have everyone sign.
  3. On Record the signed copy, Upload the signed agreement (.pdf, smaller than 25 MB). Wait for Signed copy uploaded.
  4. Enter Date the last person signed.
  5. Tick Everyone named on the agreement signed it.
  6. Press Record signed agreement.

What happens next

Toast Signed agreement recorded. Done reads "Signed copy recorded. The tenancy ends on <date>... Kera scheduled the end of the lease and told the tenants the date." Recording a paper copy for an online agreement stops the online signing. The upload counts toward storage.

Troubleshooting

"The signing date can't be before the agreement was prepared." / "An agreement to end the tenancy has to be made after the lease is signed, not as part of it." / "Wait for the signed agreement to finish uploading."

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