How do I write off a bill?
ForLandlordsProperty managers
Who can do this
Landlord; Organization users with Edit Transactions.
Where to find it
Accounting → Bills → an approved bill with a balance → ⋮ → Write Off.
Steps
- In Write off bill, type a reason.
- Click Write off (with ledger entry), or Mark uncollectible to change the status only.
What happens next
"Bill written off" with "We wrote off the $… still owed to the vendor…". The badge becomes Written Off. On a bill billed to the owner, the unpaid part is credited back to the owner. A tenant remainder invoice is written off or reduced to match; if the tenant had already paid, it shows Refund owed.
Limits
Only approved bills can be written off; void a draft instead.
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