How do I delete a tenant?

ForLandlordsProperty managers

Who can do this

Landlord, Organization admin, members with Remove Tenants.

Where to find it

Tenants → <tenant> → Actions → Delete → Delete.

Steps

  1. Click Delete, then Delete in the dialog.
  2. The toast Deleted <name> appears, and you return to Tenants.

What happens next

The tenant disappears from both the active and archived lists.

Troubleshooting

  • This tenant is on a lease. Remove them from the lease first.: tenants who have ever been on a lease can't be deleted. Archive them instead.
  • This tenant has open invoices. Archive them instead if you want to keep the history.
  • Can't archive or delete: both are blocked for the same reason, shown underneath.
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