How do I archive or restore a tenant?

ForLandlordsProperty managers

Who can do this

Landlord, Organization admin, members with Edit Tenants.

Where to find it

Tenants → <tenant> → Actions → Delete → Archive.

Steps

  1. Click Delete. The dialog Delete <name>? offers Cancel, Archive and Delete.
  2. Click Archive. The toast Archived <name> appears.
  3. To restore, go to Tenants → Filters → Archive → Archived, open the tenant, and click Restore on the banner. You'll see Restored <name>.

What happens next

Archived tenants leave the active list and keep their history. Their page shows that they're archived and hides Add lease, notes editing and the invite card.

Troubleshooting

This tenant has an active or pending lease. End it first. (with Go to lease) means the tenant is still on a live lease. End the lease first (Chapter 05).

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