Where do I see online rent invoices, and how do I mark one paid when the tenant paid another way?

ForLandlordsProperty managers

Who can do this

Landlord; Organization users with View Accounting. Mark As Paid needs Edit Invoices.

Accounting → Invoices

Open the Invoices tab. The card shows Total receivable, Overdue and Open invoices.
Use Filters → Source "Auto generated" to see rent invoices. They carry a purple Auto generated badge and the lease as subtitle.
On an open rent invoice, ⋮ offers Mark As Paid, Download Invoice and Copy Payment Link.
If the tenant paid by cheque, e-transfer or cash, select Mark As Paid → confirm Mark invoice as paid.
On a rent schedule month row for an open online invoice, the same action reads Mark online invoice as paid.

Toast "Invoice marked as paid". The tenant's portal shows the invoice paid and Stripe stops trying to charge it.

Copy Payment Link copies Kera's own pay page link (never a Stripe link) for you to send the tenant. Toast "Payment link copied".
Download Invoice saves Kera's invoice PDF. A paid invoice offers View Receipt (the same PDF stamped "Paid on <date>", in Kera's viewer).
Status filters: Draft, Sent, Pending, Paid, Partially Paid, Due, Overdue, Void, Written Off. A bank debit still clearing shows Pending. Due vs Overdue is decided on the Toronto calendar day.

A month billed online can't be recorded with Record rent payment; mark its online invoice paid instead.

"Couldn't download invoice" or "Couldn't open invoice": the PDF couldn't be generated. Try again; escalate if it persists.

Did this answer your question?