How do I mark a recorded payment as unpaid?

ForLandlordsProperty managers

Who can do this

Landlord; Organization users with Create Transactions.

Where to find it

Lease page → Rent tab → the month's ⋮ → Mark unpaid

Steps

Open the month's ⋮ → Mark unpaid.
If the month has more than one payment, pick it under Payment to undo.
Add a Reason when asked (not needed when undoing a "paid before Kera" amount), then confirm.

What happens next

Toast Marked unpaid (or "Payment marked unpaid"). The payment is voided in the books and the month goes back to owing. "If the payment also covered other months, they reopen too."

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