How do I change a team member's role?
ForProperty managers
Who can do this
Organization users with Edit User Roles or Manage Roles & Permissions (default Admin only).
Where to find it
Settings → Members → the member's role select.
Steps
- Find the member's row.
- Pick a new role in the role select. It saves as soon as you pick.
- Ask the member to reload Kera.
What happens next
The member's side navigation and Settings change to match the new role's permissions.
Good to know
Custom roles are listed after the default roles. A member whose custom role was deleted still shows that role's old id in the select until you pick another.
Limits
If there is only one Admin, that Admin's role select is disabled; an organization can't lose its last admin. Anyone who can change roles can also make someone an Admin, so give Edit User Roles only to people you'd trust as admins.
Troubleshooting
"Team members are still loading. Try again in a moment.": wait for the list to load. Couldn't change role: the role goes back to what it was; try again.