How do I archive, restore or delete a property?
ForLandlordsProperty managers
Who can do this
Archive and restore: Edit Properties. Delete: Landlords and roles with Delete Properties (Organization admins by default).
Where to find it
Property → Actions → Delete (or Archive). Delete is also in Edit → Delete.
Steps
- Select Delete (members without delete permission see Archive).
- In "Delete <name>?", wait for "Checking what this affects" to finish. For a building, the dialog says how many units are affected.
- Choose Archive or Delete.
- To restore an archived property, open it and select Restore on the archived banner, or Undo on the toast right after archiving.
What happens next
- Archive: "Archived <name>". The property and its units leave the active list, Edit is disabled, the Actions card shows only the lifecycle action, inspections are read-only and tags can't change.
- Restore: "Restored <name>", with its units.
- Delete: "Deleted <name>" and you return to Properties. Its units, open work orders, tasks, documents, draft inspections and applications are deleted with it.
Troubleshooting
- "End the lease on … first." with Go to lease: the property has an accepted, partly accepted, pending or current record-only lease. End or cancel the lease first (see the Leases chapter); neither archive nor delete is allowed.
- "This property has ledger entries, invoices, bills or deposits linked to it. Archive it instead if you want to keep the history." with View accounting: delete is blocked, archive still works.
- From Edit → Delete, the dialog is "Delete Property" ("Are you sure you want to delete this property: …?"); a blocked delete shows the same reasons, and the button becomes Close.
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