Can I pick a whole building instead of a unit?

ForLandlordsProperty managers

Who can do this

Landlords and Organization staff.

Where to find it

The property and unit picker in maintenance requests, tasks, documents, income and expense transactions, bills and invoices.

Steps

  1. Open the picker and type part of the building's name or a unit's name. Units are listed under their building.
  2. Pick the building itself to file the record against the whole building (for example a common-area repair), or pick a unit.

Good to know

Leases and tenant screening always need a unit; the building on its own isn't offered there.

Troubleshooting

If a unit you expect is missing, check that you're in the right account, that the unit isn't archived, and that it exists on the building. Don't create a duplicate unit to work around it. If it still doesn't show, contact Kera support (support@getkera.com) with the screen, what you typed and the property and unit you expected.

Did this answer your question?