Your account and signing in
Accept your invite, sign in, reset your password and choose your notifications.
- How do I accept my invitation and create my account?
- As a tenant with an existing Kera account, how do I open a lease my manager sent me?
- How do I change my profile or reset my password?
- How do I choose which notifications I get?
- How do I contact Kera support?
- What account types does Kera have?
- Should I sign up as a Landlord or a Property Manager (Organization)?
- Can one login use more than one portal?
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- How do I create a Kera account with my email?
- How do I sign up with Google or Facebook?
- How do I accept a lease invitation and create my tenant account?
- I already have a Kera account. How do I accept a lease invitation?
- How do I sign in?
- How do I sign in with Google or Facebook?
- Why did Kera open a different page after I signed in?
- How do I log out?
- Why did "Owner app" or "Tenant app" appear in my account menu?
- Why does Kera keep sending me to a certain page?
- How do I reset my password?
- How do I set a new password from the reset email?
- What do the "This link is invalid" and other link error screens mean?
- How do I verify my email address?
- How do I resend the verification email?
- How do I switch between the Landlord, Tenant and Owner apps?
- How do I switch to dark mode?
- How do I open Settings?
- How do I update my name, phone number or country?
- How do I change my profile picture?
- How do I change the email I sign in with?
- How do I reset my password from Settings?
- How do I delete my Kera account?
- How do I choose which notifications I get by email and in the app?
- How do I stop or start Kera product update emails?