Does Kera send reminders and expire requests automatically?

ForLandlordsProperty managers

Who can do this

Automatic; nothing to set up.

Where to find it

Email and the Signatures card.

Steps

  1. Reminders: if a required signer hasn't acted and the request has been quiet for 72 hours, Kera sends "Still waiting on your signature" (once per quiet stretch, around 1:00 p.m. Eastern daily). Guests get a fresh link in each reminder.
  2. Expiry warning: within 48 hours of the expiry, pending signers get "This document expires soon" and the manager gets "A signing request expires soon".
  3. Expiry: after the expiry date, a nightly check (around 4:00 a.m. Eastern) closes the request. The manager gets "A signing request expired" and the card shows Expired / "This signing request expired before everyone signed."

Limits

Kera doesn't let you change the reminder schedule. An expired request can't be extended; send a new one.

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