How do I approve or decline a bill?
ForLandlordsProperty managersProperty owners
Who can do this
Owners whose manager asked for approval of a bill on their property.
Where to find it
Email or notification "A bill needs your approval" → Review bill, or Financials → Approvals (a yellow count shows when bills are waiting).
Steps
- Review the card: vendor, property, bill number, total, description, line items, tax, due date, and your share or a management fee if any.
- Click Approve, or click Decline, type a Reason, and click Decline bill.
What happens next
Approve: Bill approved / "It's added to your statement." Decline: Bill declined / "We let your property manager know." Your manager is notified either way.
Good to know
With nothing waiting: "Nothing needs your approval". An owner with no Kera account gets the email only.
Troubleshooting
Decline bill stays greyed out until you type a reason. "Couldn't decline bill" keeps your reason so you can try again.
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