How do I write off an invoice?

ForLandlordsProperty managers

Who can do this

Landlord; Organization users with Edit Transactions.

Where to find it

Accounting → Invoices → an invoice with a balance → ⋮ → Write Off.

Steps

Give a reason in Write off invoice.
Click Write off (with ledger entry), or Mark uncollectible for status only.

What happens next

"Invoice written off" with "We posted a bad debt entry to the ledger." (or "It's marked as uncollectible. No ledger entry was posted."). The badge becomes Written Off.

Limits

Kera can't reverse an invoice write-off.

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