Why does an applicant see "Application not allowed"?

ForApplicants

Who can do this

Applicant (public).

Where to find it

The application link, after Submit.

Steps

  1. The screen Application not allowed with "We have already received your application for this listing" means that email address has already applied to this property or unit.
  2. Kera allows one application per email per listing. Nothing new is created.
  3. If the applicant needs to change their application, ask them to send you the changes. Or review their existing application in Applications.

Good to know

An applicant who arrived from a screening invite email isn't blocked, even if they applied before.

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