How do I void an invoice?
ForLandlordsProperty managers
Who can do this
Landlord; Organization users with Approve & Post Transactions.
Where to find it
Accounting → Invoices → a Draft or Sent invoice → ⋮ → Void.
Steps
- Void any payments first (the drawer says "Void its payments first to void this invoice.").
- Click ⋮ → Void, give a reason in Void invoice and confirm.
What happens next
The badge becomes Void; it can no longer be sent or paid.
Limits
A written-off invoice can't be voided. A tenant remainder invoice can't be voided on its own; void its bill or expense.
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