How do I turn an inspection item into a maintenance work order?
ForLandlordsProperty managers
Who can do this
Landlord; Organization users with Edit Inspections.
Where to find it
Capture page → the item → Flag for follow-up; or the inspection page → Rooms tab
Steps
- On the item, turn on Flag for follow-up.
- In What needs attention?, describe the issue. This becomes the work order's subject.
- Select Create work order.
What happens next
The button becomes a Work order created badge, which opens the new maintenance request. The request has the inspection's photos and a Source link back to the inspection, appears in your Maintenance list as Pending, and sends the usual new-request email and notification. Flagged items are highlighted on the report.
Good to know
After submitting, a flagged item without a work order still shows Create work order on the inspection page's Rooms tab (not on archived inspections).
Limits
Create work order stays disabled until What needs attention? has text. One work order per item. Unflagging an item doesn't delete its work order.
Troubleshooting
"Couldn't create the work order": try again. Check the Maintenance list first so you don't create a duplicate.