How do I submit an inspection for sign-off?
ForLandlordsProperty managers
Who can do this
Landlord; Organization users with Edit Inspections.
Where to find it
Capture page → Submit for sign-off
Steps
- Rate every item and let every photo finish uploading. Until then the button is disabled, with the reason beside it.
- Select Submit for sign-off.
- For a Move-in or Move-out, a dialog asks for the Date of the inspection (today or earlier) and Did the tenant take part? (Yes, the tenant or their agent took part or No, I inspected without the tenant). Select Submit. Routine and General inspections submit straight away.
What happens next
Toast "Submitted for sign-off" ("We're preparing the report. You can sign it once it's ready.") and the status becomes Pending sign-off. Within about a minute the report is ready (View report appears) and each required signer gets the email "You have a document to review on Kera" and an in-app notification. The capture page locks.
Good to know
- British Columbia, answering No: Kera only lets you submit after you recorded a first offer and served RTB-22 and its time passed (see the RTB-22 article).
- Prince Edward Island, answering No: turn on I offered the tenant two opportunities to take part before submitting.
- The inspection date you enter starts the report delivery deadline and is printed on the report.
Troubleshooting
- "<n> items need a condition", "Waiting for photos to finish uploading" or "<n> photos failed to upload": fix that first.
- "Couldn't submit the inspection" with "Some changes didn't save. Check your connection, then submit again.": it stays in Draft. Reconnect, then submit.
- "This inspection has been submitted. To change it, choose Edit inspection on the inspection page.": see "How do I edit an inspection after submitting it?".
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