Help Centre

How do I reset my password from Settings?

ForLandlordsProperty managersTenantsProperty owners

Who can do this

Every user with an email on their account.

Where to find it

Settings → Profile → Password.

Steps

  1. Click Request password reset.
  2. Open the email Reset your Kera password and follow the link to set a new password.

What happens next

The toast Password reset email sent tells you which address it went to and reminds you to check spam.

Troubleshooting

If the button is disabled with Add an email to your account to reset your password, the account has no email on file; add one under Email first. Couldn't send password reset email: try again in a minute. Resetting a forgotten password from the login page is in chapter 01.

Did this answer your question?