How do I update my name, phone number or country?
ForLandlordsProperty managersTenantsProperty owners
Who can do this
Every user (Landlord, Organization admin and members, Tenant, Owner).
Where to find it
Settings → Profile.
Steps
- Open Settings. It opens on Profile ("Manage your personal information.").
- Click the value beside First name, Last name or Phone to edit it.
- To change your country, open the Country list (placeholder Select country) and pick one.
- Click Save.
What happens next
The toast Profile updated appears and your new name shows in the account menu. If you are a tenant, your property manager's tenant list and the lease's tenant details pick up your new name and phone shortly afterwards; clearing a field on your profile does not clear it on your manager's record.
Good to know
Role is shown read-only (for example Landlord, Admin, Employee, a custom role name, Tenant or Owner). You can't change your own role here; an organization admin changes it in Members. For landlords, Country also decides the currency shown in Billing: Canada shows CAD, any other country (or none) shows USD.
Troubleshooting
- Enter a valid phone number: the phone value isn't a phone number. Enter a complete number and save again.
- Couldn't save profile: nothing was saved. Reopen Profile to check the stored values, then try again.
- Closing Settings without clicking Save discards your edits.
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