How do I reschedule or withdraw a notice of entry?

ForLandlordsProperty managers

Who can do this

Reschedule: Prepare Notices. Withdraw: Delete Notices.

Where to find it

Inspections → the inspection → Actions → Notice of entry; or Lease → Notices → the entry row's menu

Steps

To reschedule, open Notice of entry. Prepared answers are read-only once a notice exists. Select Reschedule, choose a new date or time, select Create replacement notice, then serve it.
To withdraw, select Withdraw notice in the composer header (or Withdraw in the lease's Notices row), then confirm Withdraw notice.

What happens next

Reschedule: the new notice replaces the old one, which shows as Void. If the old one was served, tenants get "Notice of entry withdrawn" saying the entry was rescheduled.
Withdraw: toast "Notice of entry withdrawn". Served tenants are told by email that the entry is cancelled; for an unserved notice, "The notice hasn't been served, so the tenants aren't told." The entry line disappears and any serve task is dismissed.

Limits

Once the inspection is submitted, you can't reschedule or send a new entry notice from it.

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