Help Centre

How do I create a journal entry?

ForLandlordsProperty managers

Who can do this

Landlord; Organization users with Create Transactions (posting needs Approve & Post Transactions).

Where to find it

Accounting → ⋮ → Record Journal Entry, or Add transaction → Journal entry.

Steps

  1. What is this entry?: Memo, Fund Scope (Operating, Trust, Security Deposit Trust, Clearing or Reserve) and Date.
  2. Link it to anything? (optional): Property, Owner, Vendor.
  3. Posting lines: for each line choose Dr or Cr, the account, the amount and an optional line memo. Click Add line for more lines; remove a line with the trash icon.
  4. Check the balance line: Debits, Credits and "Difference: $0.00 · Balanced".
  5. Click Save as Draft, or Save & Post to post it now.

What happens next

A draft appears on Overview with a Draft badge and a notebook icon; it doesn't change the figures. Save & Post shows "Journal entry posted" and updates the figures.

Troubleshooting

  • "Total debits must equal total credits": the difference isn't $0.00.
  • "Account is required" / "Must be a number": a line is incomplete.
  • A save naming a line and account: that account isn't in your chart of accounts or is deactivated.
  • A new entry defaults to today; check the Date before saving, especially late in the evening.

Good to know

Without Approve & Post Transactions the only save button is Save as Draft.

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