How do I check who received an announcement, or retry failed deliveries?
ForLandlordsProperty managers
Who can do this
Anyone who can view announcements.
Where to find it
Announcements → an announcement.
Steps
- The header shows a status (Sent, Partially failed, Failed or Processing), the sender, who it was sent to and the recipient count.
- Open the Delivery results tab: a summary (recipients, in-app delivered, email delivered) and each recipient with an In-app and Email badge (Delivered, Failed, Queued, No channel, Opted out).
- If anything failed, click Retry failed deliveries.
What happens next
Delivery retry started / "Sending again to <n> recipients."
Good to know
When everything worked, the card reads "All deliveries are up to date." and retry is greyed out.
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