How do I view and download my statements?

ForProperty owners

Who can do this

Owners.

Where to find it

Financials → Statements, or the email "Owner Statement · <period> · <property>".

Steps

  1. Each row shows the period, property and closing balance.
  2. Click a row to expand it: income, management fees, owner expenses, adjustments and payments to you, then the balance from brought forward to "Available to disburse". A payout shows "Disbursed $X on <date> via <method>."
  3. Click PDF on a row (or View PDF in the expanded card) to open the statement in Kera's viewer.
  4. If you own several properties, use the property chips to filter, and All to clear.

Good to know

With none: "Your monthly statements land here". Statements also appear in Documents.

Limits

Only statements your manager published appear. Drafts don't. Owners can't change a statement; ask your manager.

Troubleshooting

"We couldn't load your statements. Check your connection and try again." → Retry.

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