Help Centre

How do I archive, restore or delete a file?

ForLandlordsProperty managers

Who can do this

Archive and restore: landlords, Organization admins, members with Edit Documents. Delete: members with Delete Documents.

Where to find it

Documents → file → More actions → Archive or Delete; restore from the Archived tab.

Steps

  1. Choose Archive and confirm "Archive <name>?". The toast "Archived <name>" offers Undo.
  2. To restore, open Archived (or Filters → Archive → Archived), then the file's More actions → Restore.
  3. To delete, choose Delete and confirm "Delete <name>?".

What happens next

Archived files leave their folder, show the Archived badge, and lose Rename, Edit, Move and Share. Owners lose access while a file is archived and regain it on restore. A deleted file disappears from every tab, filter and search.

Limits

Generated files and DocuSign-imported files can be archived but never deleted. Kera keeps the stored copy of archived and deleted files; deleting doesn't free storage, and Kera has no "empty trash". Kera doesn't let you recover a deleted file yourself; contact Kera support.

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