How do I add a notice of entry while creating the inspection?
ForLandlordsProperty managers
Who can do this
Landlord; Organization users with Create Inspections and Prepare Notices.
Where to find it
New inspection → Do the tenants need a notice of entry?
Steps
- Choose Send through Kera ("Kera writes the notice and serves it"). The notice steps appear in the same form: Why are you entering?, When will you enter?, then How will you serve it? with Email it through Kera ("Sent when you create the inspection"), I'll deliver it myself or Serve later.
- Select Create and send notice (Kera email) or Create inspection.
What happens next
Toasts: "Inspection created · Notice of entry sent by Kera email", or "Inspection created · Notice not served yet" ("Kera added a task to serve it."). In Alberta and New Brunswick, the step is Sign, then serve; after creating you see "Inspection created · Sign the notice of entry next", the notice opens at Sign the notice, and a task "Sign and serve the notice of entry for <date>" is added.
Good to know
Send through Kera isn't offered without a lease, without Prepare Notices, or in Quebec and Yukon.
Troubleshooting
- "Inspection created. The notice of entry wasn't created": the inspection was kept; the notice composer opens so you can try again.
- "Inspection created · Notice not sent yet": the notice exists but the email failed. Serve it from the entry line.
- A warning ending "Kera couldn't add the task to serve it. Serve it from the inspection or the lease's Notices.": the inspection and notice exist; only the reminder task is missing.
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