How do I accept a lease invitation and create my tenant account?
ForTenants
Who can do this
A tenant who received an invitation and has no Kera account.
Where to find it
The Accept invite button in the "<manager name> invited you to Kera" email.
Steps
- Click Accept invite. The sign-up page opens with your email filled in. You can't change the email.
- Enter Create a password, First name, Last name, Phone Number and Country.
- Click Create account.
- Open the "Verify your email for Kera" email and click Verify email.
What happens next
The account is created as a Tenant and opens your lease. You don't see the onboarding screens. On the manager's side, the tenant shows as active. Then review and accept the lease, and set up rent payments if the lease uses online payments (see the Tenant portal chapter).
Good to know
Verify your email to finish linking the tenancy. Until it's verified, the lease's notices and inspection notices may not appear. They appear after you verify and click Go to Kera.
Limits
Google and Facebook buttons aren't shown on a lease invitation. Use an email and password with the invited email address.
Troubleshooting
"First name is required", "Last name is required", "Phone number is required" or "Country is required": fill in every field.