What does each manager notification row mean?

ForLandlordsProperty managers

Who can do this

Landlord and Organization users.

Where to find it

Settings → Notifications.

Steps

  1. Read the row label and its description in the list. The main rows are:
    • Rent: Payment Failed, Payment Succeeded, Invoice Paid, Payment Action Required, Rent Overdue (in-app, once a day when rent on a rent schedule becomes overdue), Weekly Rent Check-in (Monday morning, for leases with past-due rent or no rent schedule).
    • Leases: Tenant Accepted, Termination Initiated, Lease Terminated, Lease Ending Task Activated, Notice Consent Changed.
    • Signing: New Signature Request, Signing Complete, Signature Added, Signer Declined, Request Expired, Request Expiring Soon.
    • Maintenance: New Request Submitted, Assigned To You, Reassigned Away From You, Update On Your Request.
    • Applications: New Application Received.
    • Screening: Screening report ready, Screening failed.
    • Messages: New Message Received.
    • Owner Statements: Statement Sent to Owner.
    • Trust Accounting: Trust Balance Discrepancy.
    • Bank Feed: E-transfer Matches, E-transfer Payment Report, Bank Reconnect Required.
    • Bills & Payments: Bill Approval Required, Distribution Approval Required.
    • Security Deposits: Deposit Returned, Deposit Applied to Rent, Billing Change Blocked.
    • Onboarding: Welcome Email.
    • Product updates: New Features & Releases (landlords and organization admins only), Tips & Reminders.

What happens next

Each event's own behaviour is described in the chapter for that area.

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