How do I see maintenance on my properties?

ForProperty owners

Who can do this

Owners.

Where to find it

Side nav → Maintenance Request → a request.

Steps

  1. Each row shows urgency and category (for example "Emergency · Plumbing"), the subject, address, date and status.
  2. Open a request to see who asked for it, who it's assigned to, the description, photos, the tenant's entry preferences and, once closed, the Resolution.
  3. To ask your manager about it, click Message <manager name>.

Limits

Owners can't create, edit, close or add photos to a maintenance request. The page shows Close and Add photos/videos buttons, but they don't apply to owners; ask your manager instead. Archived requests don't show.

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