How do I see maintenance on my properties?
ForProperty owners
Who can do this
Owners.
Where to find it
Side nav → Maintenance Request → a request.
Steps
- Each row shows urgency and category (for example "Emergency · Plumbing"), the subject, address, date and status.
- Open a request to see who asked for it, who it's assigned to, the description, photos, the tenant's entry preferences and, once closed, the Resolution.
- To ask your manager about it, click Message <manager name>.
Limits
Owners can't create, edit, close or add photos to a maintenance request. The page shows Close and Add photos/videos buttons, but they don't apply to owners; ask your manager instead. Archived requests don't show.
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