How do I message my property manager?

ForTenants

Who can do this

Tenants.

Where to find it

Side nav → Inbox, or Message <manager name> on a maintenance request.

Steps

  1. Click New message (the + button). Your contacts are grouped under Organizations or Landlords (your manager) and Roommates (co-tenants).
  2. Pick your manager and type your message. Press Enter to send.

What happens next

Your manager sees it in their Inbox and gets a notification. If your manager is a company, the message goes to their shared inbox and may be assigned to a staff member. Replies appear live.

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