How do I archive, restore or delete a vendor?

ForLandlordsProperty managers

Who can do this

Archive and restore: Edit Vendors. Delete: Delete Vendors (included in the default organization member role).

Where to find it

Vendor → Actions → Delete; or Edit → Delete vendor.

Steps

  1. Select Delete, then Archive or Delete. From Edit, Delete vendor opens "Delete Vendor" ("Are you sure you want to delete this vendor: …") → Delete.
  2. To restore, open the vendor from the Archived view and select Restore.

What happens next

Archive: "Archived <name>" with Undo. Delete: "Deleted <name>" and you return to Vendors. Archiving is always allowed.

Troubleshooting

Delete is blocked ("Can't delete vendor") when the vendor has open bills or in-progress maintenance requests: "This vendor has open bills. Archive it instead if you want to keep the history." (or the in-progress maintenance version). Archive instead, or close those first.

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