How do I archive, restore or delete a maintenance request?
ForLandlordsProperty managers
Who can do this
As above.
Where to find it
Maintenance Request → the request → Actions → Delete
Steps
- Close the request first if you want to archive it.
- Select Delete at the bottom of the Actions card. A dialog "Delete <subject>?" opens. Wait for "Checking what this affects" to clear.
- Select Archive to archive, or Delete to delete ("Deleting can't be undone.").
- To undo an archive straight away, select Undo in the "Archived <subject>" toast.
- To restore later, find it under Filters → Archive → Archived, open it, and select Restore in the banner.
What happens next
Archive: toast "Archived <subject>", a banner "This <subject> is archived. It stays out of your active lists until you restore it." Restore: toast "Restored <subject>". Delete: toast "Deleted <subject>" and you return to the list.
Good to know
An archived request's dialog offers only Cancel and Delete.
Troubleshooting
- "This work order is still open. Close or cancel it first." Close the request, then archive.
- "This work order has a vendor bill or ledger entry linked to it. Archive it instead if you want to keep the history." Use Archive.
- No Delete button: the role lacks the permission, or you're viewing as an owner.
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